Our Commitment to Privacy

Our web site Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with consumers, healthcare professionals, investors, and other business partners using the Artes Medical and ArteFill web sites. The Policy is designed to assist you in understanding how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices, and the needs of our business.

What Information Do We Collect and When Do We Collect It?

When you visit our web site, you may provide us with 2 types of information: information you knowingly choose to disclose that is collected on an individual basis and web site-use information collected on an aggregate basis as you and others browse our web site.

Information You Choose to Provide
You may register by filling out forms on our web site giving the following information: first and last name, professional occupation, e-mail address, street address and phone number. Health care professionals may register by filling out forms on our web site giving all of the information above plus fax number, board certifications currently held, number of years in practice, the countries in which they are licensed, and the states in which they are licensed (if licensed in the United States). In addition, we will ask healthcare professionals to complete a “Get Started Profile” that will provide us with information on their use and experience with various aesthetic injectable products. Providing the information described above is optional, however, it is required for registration and the benefits that registration provides.

E-mail and Other Contacts With Us
In addition to providing the foregoing information, our web site gives information about how you may contact us for further information about our products. We provide our phone numbers, street address and e-mail contacts. If you choose to correspond further with us, we may record your telephone conversations or retain the content of your written letters or e-mail messages together with your contact information and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. We have physical, electronic and procedural security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include restricting access to your personally identifiable information to our employees who need to know that information to provide you with products or services, as well as a firewall to prevent unauthorized access to our systems and maintenance of web servers in a separate network isolated from the main network. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet, and we accept no liability for any unintentional disclosure. We will protect the transmission of sensitive information, such as credit card information, through industry standard, secure socket layer encryption.

Web Site Use Information
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that web site by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized. Our web site uses cookies and web server logs to collect information about how our web site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web site, and the web sites visited just before and just after visiting our web site. This information is collected on an aggregate basis. None of this information is identifiable.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers.

Information You Voluntarily Provide
If you register with us or otherwise communicate with us, we may add your contact information to our consumer, healthcare professional, or investor relations database unless you indicate otherwise. When you register with us, you will be given an opportunity to indicate whether you wish to receive subsequent communications from us, such as newsletters, updated product information and special promotions. If you communicate with us using the contact information on our web site, we may add you to our list for such subsequent communications. If we send you information by electronic mail, each such e-mail will provide you with an opportunity to “opt out” of receiving subsequent e-mail messages. We will respect your choice whether to be on our lists for receiving messages from us or not. If you do give us personal information that we add to our database, the database is managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information.

We have physical, electronic and procedural security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include restricting access to your personally identifiable information to our employees who need to know that information to provide you with products or services, as well as a firewall to prevent unauthorized access to our systems and maintenance of web servers in a separate network isolated from the main network. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the internet, and we accept no liability for any unintentional disclosure. Artes Medical will protect the transmission of sensitive information, such as credit card information, through industry standard, secure socket layer encryption.

Information We Collect From Cookies
We use web site browser software tools such as cookies and web server logs to gather information about our web site users' browsing activities, in order to constantly improve our web sites and better serve consumers, healthcare professionals, and other interested parties. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our web site as they move from one page to another. Web server logs allow us to count how many people visit our web site and evaluate our web site’s visitor capacity. We do not use these technologies to capture your individual e-mail address or any identifying information about you, although they do permit us to send focused online banner advertisements or other such responses to you

With Whom Do We Share Your Personally Identifiable Information?

As a general rule, we do not share information submitted by consumers, healthcare professionals, or other interested parties with any third party or company. However, we may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us (2) protect and defend our rights or property or (3) act in an emergency to protect someone’s safety. As we develop our business, we may buy or sell assets, and, depending upon the transaction, your information may be one of the transferred assets. In the event that we are acquired by another company, your information may be part of the assets transferred to the acquiring party.

How Do We Secure and Protect Your Information?

We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration, or destruction. We use that software to encrypt the personal information stored in our database and also to encrypt personal credit card information transmitted to us through the forms on our web site. The information is scrambled en route and decoded once it reaches our web site. Other e-mail that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as social security or account numbers to us through an unsecured e-mail.

Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality, and quality of our information. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes, and transactions.

What About Other Web Sites Linked to Our Web Site?

We may provide links to our strategic partners and to trained physicians who prescribe our products. We are not responsible for the practices employed by other companies or the physicians referenced on our web site. Please remember that when you use a link to go from our web sites to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites which have a link on our web site, are subject to that web site’s own rules and policies. Please read over those rules and policies before proceeding.

How Can I Update My Profile?

You can help us maintain the accuracy of your profile by notifying us when you change your contact information. If at any time you wish to update your information or withdraw your information, you may e-mail us at customersupport@artesmedical.com or by using the contact information below or on our web site.

Changes to This Privacy Policy

We may make changes in our Privacy Policy from time to time. When we do so, we will post the revised Privacy Policy on our Web site with a link at the bottom of our home page.

Contacting Artes Medical

We would like to receive your comments and questions about this Privacy Policy and any other matter you have regarding our web site. Please address comments or questions to us via e-mail or postal mail.

You can complete our contact form at:

http://www.artesmedical.com or http://www.artefill.com

You may also contact us by mail at:

Artes Medical, Inc.
Attention: Customer Support
5870 Pacific Center Boulevard
San Diego, California, 92121

Acceptance of Privacy Policy

Your use of our web site, including any dispute concerning privacy, is subject to this Privacy Policy and the User Agreement. BY USING OUR WEB SITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND OUR USER AGREEMENT. We reserve the right to modify this Privacy Policy at any time by posting the changes on this page. Please check the revision date at the bottom of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our site following posting of the updated Privacy Policy will constitute your acceptance of the changes.

Effective Date

This privacy policy was last revised on November 17, 2006.